When you start a new company, in order to communicate efficiently and effectively with your suppliers and customers, you must consider what kind of phone system you want. There are many different kinds of phone systems so make sure you get the one that is right for you and in order to do this you must make comparisons with the many systems that are offered. It’s quite a difficult task if you are not technically minded, but with the right advice, you should be fine. Here are some tips to help you choose.
Write It Down.
Write down exactly what it is that you hope to get from this phone system. Maybe you want to be able to call internally or you want extensions between departments or you want the ability to contact your foreign clientele or suppliers. Some phone systems are suitable for large companies while others best suit smaller companies. How would you categorise your company? Once you know your requirements it makes it a little easier to choose your system.
Different business phone services offer many different options and while some have all the bells and whistles, others are just basic systems. Making sure that you can add extensions is very important as well as the ability to add to the system later if you need to. A good telephone system should allow you to add to it when necessary because you may be a small company now, but when you start to grow, you requirements will definitely change.
Out With The Old.
In the past companies installed the traditional landline system and then you had to figure out if you needed internet features on there as well. If you enabled these features, then your company would have to add them into the system. This proved to be expensive and time consuming. However, this is not the case anymore as business phone systems now provide VoIP options for your business needs. This voice over Internet Protocol, as it is known, has made upgrading your current phone system a lot easier and much more affordable.
If you have international associations with suppliers and customers, then this allows you to make international calls at a greatly reduced price than what you would pay using the old landline system. This clearly would allow your business to become more profitable. Make sure that the system you choose has voicemail capabilities as standard as you don’t want to miss out on any additional business opportunities. If your system is busy and you are busy then this means potential customers will not get a call back. This is poor customer service.
Face To Face.
Video support is becoming increasingly more important as people now prefer to do business face to face. It established trust and allows you to say exactly what you mean that you couldn’t just do with a voice call. If you get at least some of the above features then you are on your way to creating the best phone system for you and your business. It allows you to communicate both internally and externally ensuring that your business is a success.